ABN: 25 679 502 884
QBCC Licence No: 15479439

At TIGER LIVING PTY LTD, we are committed to protecting your privacy and handling your personal information in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. What Personal Information We Collect

We may collect and hold the following types of personal information:

• Full name

• Address and property details

• Email address and phone number

• Financial information (for quoting, invoicing, or contract purposes)

• Identification documents (if required by law or finance partners)

• Details about your building preferences, plans, or customisation requests

• Information collected during site visits or inspections

• Any other information you provide through contact forms, emails, or conversations

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2. How We Collect Personal Information

We collect information directly from you when you:

• Enquire about our services via website, phone, or email

• Request a quote or consultation

• Enter into a building contract with us

• Provide documentation for approvals, permits, or finance

• Participate in surveys or promotions

• Interact with our website or social media platforms

We may also collect information from third parties (e.g. architects, real estate agents, or council bodies) where necessary and with your consent.

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3. Why We Collect Your Information

We collect personal information for purposes including:

• Providing residential building services and advice

• Preparing accurate quotes and contracts

• Managing project communication and updates

• Lodging development approvals, insurance, or warranty documentation

• Complying with legal obligations (e.g. QBCC or council regulations)

• Internal business administration and customer service

• Marketing communications (only with your consent)

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4. Disclosure of Your Personal Information

We may share your personal information with:

• Our employees, contractors, and subcontractors

• Regulatory bodies such as the QBCC or local councils

• Professional consultants (e.g. architects, engineers, certifiers)

• Financial or legal advisors (if authorised)

• Third-party service providers (e.g. IT support, website hosting)

We do not sell or rent your personal information. Information is only disclosed when necessary and under secure, lawful conditions.

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5. Data Security

We take reasonable steps to ensure your personal information is protected from misuse, interference, loss, and unauthorised access. This includes secure electronic systems, firewalls, restricted access, and staff confidentiality agreements.

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6. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To make a request, contact us using the details below. We may ask for verification before releasing any information.

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7. Cookies and Website Tracking

Our website may use cookies or tracking tools to enhance your user experience. These tools collect non-personal data such as browser type, location, and pages visited. You can disable cookies in your browser settings.

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8. Marketing and Communications

We may send you promotional material or updates about our services. You can opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Continued use of our services after changes indicates your acceptance of the updated policy.

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10. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

TIGER LIVING PTY LTD
Email: tigerlivingqld@gmail.com
Phone: 0499 694 467
Address: 16 Somerset ct, Pimpama, QLD 4209

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.